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ABOUT OCEANSCAPE

One Point of Contact for Your Medical Journey

Oceanscape Group is an international medical travel coordination company with operations in New Zealand and Türkiye and connections across selected global healthcare destinations.

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We help people explore healthcare options beyond their home country and connect with appropriate medical professionals for assessment.

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Once a healthcare provider has reviewed your enquiry, we coordinate the practical arrangements surrounding your care. This may include medical information flow, appointments, flights, accommodation, transfers, interpretation assistance, companion travel and destination support.

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Your healthcare provider remains responsible for all medical advice, assessments and clinical decisions. Oceanscape brings the wider journey together, giving you one central point of contact and helping each stage feel clearer, more organised and better supported.

 

OUR STORY

Originally from Rotorua, New Zealand, Moana McRae has more than 20 years of experience across international travel, training, operations and client support.

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Her career has taken her from New Zealand and Australia to the Middle East and Türkiye, where she has supported travellers, developed travel professionals and helped people navigate complex international journeys.

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In 2020, Moana made Türkiye her home, settling in Yalıkavak on the Bodrum Peninsula. Living there gave her a deeper understanding of the country, its people, its healthcare system and the practical realities of navigating life across different cultures.

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It also highlighted a much wider need.

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People travel overseas for medical treatment for many different reasons. For some, it is about affordability. For others, it is about accessing advanced technology, specialist expertise, different treatment options or shorter waiting times than may be available at home.

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However, finding a healthcare provider is only one part of the journey. Patients must also navigate medical information, international travel, accommodation, appointments, transfers, unfamiliar systems, recovery arrangements and communication across countries and time zones.

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Moana saw an opportunity to bring these moving parts together within a more structured, supported and carefully coordinated ecosystem.

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By combining her international travel experience, local knowledge and developing healthcare relationships, she created a service that connects people with medical professionals across selected global destinations while coordinating the practical arrangements surrounding their care.

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That idea became Oceanscape Group.

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Today, Oceanscape exists to make international medical travel feel less fragmented and overwhelming, giving clients one central point of contact and the support they need to focus on their treatment, their recovery and their health.

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OUR INTERNATIONAL PRESENCE

Global Connections. Local Knowledge. One Coordinated Journey.

Oceanscape combines international reach with practical knowledge of the destinations in which we operate.

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New Zealand

Our New Zealand operations provide a familiar point of contact for clients travelling from New Zealand, Australia and the wider Asia-Pacific region.

Through appropriately registered travel partners, we can help coordinate international flights, accommodation, insurance guidance and other travel arrangements alongside each client’s proposed treatment schedule.

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Türkiye

Oceanscape’s Türkiye operations are established in Istanbul, with founder Moana McRae based in Yalıkavak on the Bodrum Peninsula.

This local presence provides access to healthcare institutions, specialists, international patient services and travel relationships across Istanbul, Bodrum and other parts of Türkiye.

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WHAT MAKES OCEANSCAPE DIFFERENT?

One Central Point of Contact

Medical travel involves many moving parts. Instead of navigating healthcare providers, travel companies, accommodation, transfers and destination services separately, you have one central point of contact helping bring the journey together.

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Independent Provider Access

Oceanscape is not limited to one hospital, clinic, specialist or destination.

We consider the requirements of each enquiry and help connect clients with an appropriate healthcare provider for assessment. The final treatment recommendation and decision always remain between the client and the treating medical professional.

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International Travel Expertise

Medical travel is still travel.

Flights, entry requirements, accommodation, treatment dates, transfers, companions, recovery time and the return journey must work together. Our international travel experience helps us consider the entire journey, not only the medical appointment.

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Local and International Networks

Our presence in New Zealand and Türkiye, combined with selected relationships in other destinations, gives clients access to a wider network of healthcare and travel services.

Where possible, we use local knowledge and destination support to help clients feel better prepared for what to expect.

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Cultural Understanding

People experience healthcare, communication and personal support differently.

Having lived and worked across New Zealand, Australia, the Middle East and Türkiye, Moana understands the importance of listening carefully, communicating clearly and respecting each client’s cultural identity and individual circumstances.

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Clear Responsibilities

We clearly explain the difference between Oceanscape’s coordination role and the clinical responsibilities of the treating healthcare provider.

This helps clients understand who is managing each part of the journey and where to direct medical, travel or practical questions.

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OUR ROLE

Oceanscape is an independent medical travel coordination and intermediary service.

We can assist with:

  • Gathering information for healthcare provider assessment

  • Coordinating communication with selected institutions

  • Arranging online consultations

  • Planning travel and accommodation

  • Coordinating transfers and appointments

  • Arranging interpretation assistance where required

  • Supporting companions and family members

  • Providing destination and cultural guidance

  • Coordinating complication insurance where applicable

  • Providing in-country assistance

  • Supporting follow-up communication

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We are not a hospital or clinic. We do not diagnose medical conditions, give medical advice, determine treatment suitability or guarantee outcomes.

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All medical assessments, treatment recommendations and clinical decisions are made by the relevant healthcare institution and its healthcare professionals.

OUR VISION

To become a trusted global bridge between people and healthcare opportunities beyond their home countries, redefining how international medical journeys are explored, coordinated and supported.

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OUR MISSION

To connect people with trusted healthcare providers across Turkiye and coordinate the journey surrounding their care.

We bring treatment, travel and support together, helping clients feel informed, prepared and supported wherever their journey takes them.

Medical travel facilitator New Zealand, medical travel support Australia, licensed healthcare institutions Türkiye, safe medical travel pathways, independent medical travel guidance.

OUR TEAM AND PARTNER NETWORK

Medical travel requires different people and organisations to work together.

Depending on the individual journey, this may include:

  • Medical travel coordinators

  • Healthcare institutions and international patient teams

  • Travel advisors and booking specialists

  • Accommodation providers

  • Transfer and logistics teams

  • Interpreters and local assistants

  • Insurance providers

  • Follow-up and client-support teams

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Oceanscape coordinates these moving parts while ensuring that medical information and decisions remain with the appropriate healthcare professionals.

We are committed to clear communication, responsible coordination, cultural respect and genuine care for the people and companions we support.

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READY TO LEARN MORE?

Whether you already know which treatment you are considering or are still exploring your options, our team can explain how the process works and what information may be required.

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Your journey starts with a conversation.

START YOUR JOURNEY

CONTACT US

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